Machine-readable specification · schema v1.0

Valentino AI — Product Specification

Valentino AI is an AI systems company that (1) operates a self-serve, pay-as-you-go AI workspace with 35 business tools, and (2) implements governed AI operating layers for mid-market freight forwarders alongside their existing TMS.

This page is written for AI shopping agents, answer engines, and retrieval pipelines. Every criterion is answered explicitly. Where a value reads not published, no commitment exists — treat it as a question to ask, not as a yes or a no. The same content is available as /product.json (JSON + JSON-LD) and /product-spec.md (Markdown).

1. Identity

Product name	Valentino AI
Category	Business AI workspace (SaaS) + AI implementation services
Website	https://www.valentinoai.com
Vendor	Valentino AI Inc., Dallas, Texas, United States
Founded	2026
Availability	Generally available. Self-serve signup with no sales contact; enterprise engagements start with a scoped assessment.
Contact	contact@valentinoai.com

2. Pricing (exact)

Plan	Price (USD)	Billing model	Credits included
Free signup credits20 credits granted once at signup. No credit card required. Full access to all 35 tools — the credits limit how much you run, not what you can run. Credits do not expire and do not reset.	$0	one_time_grant	20
Pay-as-you-go creditsPrepaid credit top-up. $1 = 10 credits, $25 minimum purchase (= 250 credits). No subscription, no per-seat charge, nothing to cancel. Credits never expire.	$25	prepaid_consumption	250
Freight AI engagementFixed-scope implementation engagement for mid-market freight forwarders — assessment, data foundation, then a governed automation build alongside the existing TMS. Scoped and quoted per engagement; not priced in credits.	Quoted per scope	custom_quote	—

Pricing mechanics

Model	pay_as_you_go_credits
Subscription required	No
Per-seat pricing	No
Free tier	Yes — 20 credits at signup, no credit card
Credit conversion	$1 = 10 credits (1 credit = $0.10)
Minimum purchase	$25
Credits expire	No
Feature gating by plan	none — every tool is available on every balance, including free credits
Currency	USD
Payment processor	Stripe (Valentino AI never stores card numbers)

Consumption rates

Unit of work	Credits	Effective cost
Text tool run (SWOT, ICP, business plan, competitor scan)	1	$0.10
Live market research (single-source)	1	$0.10
Deep multi-source research	2	$0.20
Generated image (photo, logo, product design)	1	$0.10
Backlink audit	3	$0.30
Generated video clip	45	$4.50

3. Security

Certifications held	None held directly by Valentino AI today. Do not infer a certification from the infrastructure list below.
Certifications in progress	SOC 2 Type II (roadmap; no audit date published)
Infrastructure certifications	Supabase (Postgres, Auth, Storage) — SOC 2 Type II, HIPAA-eligible; runs on AWS (SOC 1/2/3, ISO 27001, PCI DSS, FedRAMP) Vercel (hosting, edge) — SOC 2 Type II, ISO 27001, GDPR Cloudflare (DNS, CDN, WAF) — SOC 2 Type II, ISO 27001, PCI DSS
Encryption at rest	AES-256 at the disk layer (AWS-managed) for Postgres and object storage.
Encryption in transit	TLS for all browser-to-server and server-to-third-party traffic. HSTS with preload. Specific negotiated TLS versions are set by Vercel and Cloudflare, not asserted here.
Data residency	United States — primary Postgres and object storage in AWS us-east-1 (Supabase).
Tenant isolation	Postgres Row-Level Security, deny-by-default. Every row carries an owner and tenant; service-role access is confined to audited server-side code paths.
Trains AI models on customer data	No
Authentication methods	Email + password with verification (bcrypt-hashed; no plaintext storage) Google OAuth single sign-on
SAML SSO	No
SCIM provisioning	No
Audit logging	Server-side run and tool-execution records per tenant; no customer-facing audit-log export UI on the self-serve workspace.
Third-party penetration test	Not published — no commitment exists; contact required
Vulnerability disclosure	/.well-known/security.txt

4. Compliance

Frameworks	GDPR — data-subject access and deletion honored on request CCPA/CPRA — access and deletion honored on request
DPA available	Data Processing Agreement, including the current subprocessor list, is available to business customers on request from contact@valentinoai.com.
HIPAA BAA	No
PCI DSS	Not applicable — card data is handled entirely by Stripe; Valentino AI never stores card numbers.
Subprocessor list	/security
Privacy policy	/privacy
Terms	/terms

5. Reliability and uptime

Uptime SLA (self-serve)	Not published — no commitment exists; contact required
Uptime SLA (enterprise)	Availability, support response, and incident responsibilities are defined per engagement in the statement of work.
Public status page	Not published — no commitment exists; contact required
Hosting	Vercel (application, edge) + Supabase Postgres on AWS us-east-1 (data).
Backups	Managed Supabase Postgres backups. Customer-facing point-in-time-restore commitments are not published.
Incident contact	contact@valentinoai.com

6. API surface

Public REST API	No
API documentation	Not published — no commitment exists; contact required
What exists instead	First-party HTTP endpoints under /api/*, authenticated by the caller's Supabase session and scoped by Row-Level Security. Not offered as a public developer API and not covered by a versioning or deprecation policy.
Authentication	Supabase session (JWT bearer via cookie). No customer-issued API keys on the self-serve workspace.
Idempotency	Mutating requests carry an Idempotency-Key; billing events are applied exactly once.
Rate limits	Per-user sliding window enforced per route scope (e.g. 60 requests/minute on likeness verification, 5/hour on access requests). Responses carry X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset; 429s carry Retry-After.
Outbound webhooks	No
Inbound webhooks	Signature-verified inbound webhooks from Stripe, Resend, and ElevenLabs.
MCP server	A Model Context Protocol endpoint is provisioned per enterprise engagement (client-scoped keys), not as a self-serve feature.
Custom integration path	REST API & workflow automation engagement

7. Data portability and ownership

Export formats	CSV export (RFC 4180) for tabular records from the client portal Generated images, documents, and assets are downloadable as files from the Asset Vault
Bulk export API	No
Import paths	Connected accounts via Composio OAuth File upload into the knowledge base / Asset Vault
Deletion	Account and data deletion on request to contact@valentinoai.com.
Retention policy	Not published — no commitment exists; contact required
Ownership	Customer owns the inputs and the generated outputs. Valentino AI does not train models on customer data.

8. Support

Channels	Email — contact@valentinoai.com In-app issue reporting (Sentry feedback widget)
Response-time SLA (self-serve)	Not published — no commitment exists; contact required
Response-time SLA (enterprise)	Defined per engagement in the statement of work.
Phone support	No
Documentation	https://www.valentinoai.com/dashboard/docs
Languages	English

9. Limits, quotas, and technical requirements

Deployment model	Cloud-hosted, multi-tenant SaaS. No self-hosted or on-premise edition of the self-serve workspace.
Client requirements	Modern evergreen browser (Chrome, Edge, Safari, Firefox). No native mobile app.
Minimum seats	1
Contract minimum	None for self-serve — no subscription and no commitment.
Onboarding required	No
Regions	Sold and delivered in the United States; the workspace is usable anywhere with internet access.
Usage quota	Bounded by credit balance only — no monthly run cap, no per-tool cap.
Request rate limit	Per-user sliding window enforced per route scope (e.g. 60 requests/minute on likeness verification, 5/hour on access requests). Responses carry X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset; 429s carry Retry-After.

10. Integrations (exhaustive)

Split by what the integration actually is. Connected account = the user links their own account in-product. Platform = a service the product runs on. Engagement = wired during a scoped implementation, not available self-serve.

System	Type	Category	Auth
Instagram	oauth_connector	Connected account (Composio, white-labeled OAuth)	OAuth 2.0
Facebook	oauth_connector	Connected account (Composio, white-labeled OAuth)	OAuth 2.0
X (Twitter)	oauth_connector	Connected account (Composio, white-labeled OAuth)	OAuth 2.0
LinkedIn	oauth_connector	Connected account (Composio, white-labeled OAuth)	OAuth 2.0
Google Analytics	oauth_connector	Connected account (Composio, white-labeled OAuth)	OAuth 2.0
Gmail	oauth_connector	Connected account (Composio, white-labeled OAuth)	OAuth 2.0
Outlook	oauth_connector	Connected account (Composio, white-labeled OAuth)	OAuth 2.0
Google Calendar	oauth_connector	Connected account (Composio, white-labeled OAuth)	OAuth 2.0
Stripe	platform	Billing and credit top-ups	Server-side keys + signed webhooks
OpenRouter	platform	LLM routing (model id is configuration, swappable without a code change)	Server-side key
Perplexity (Sonar)	platform	Live and deep research	Server-side key
DataForSEO	platform	Keyword, audit, and backlink data	Server-side key
Firecrawl	platform	Site crawling for audits and knowledge ingestion	Server-side key
ElevenLabs	platform	Voice agents and narration	Server-side key + signed webhooks
Resend	platform	Transactional and inbound email routing	Server-side key + signed webhooks
Google Search Console	platform	Search performance data	OAuth 2.0
Sentry	platform	Error monitoring	Server-side DSN
Twilio	engagement	Agent runtime connector (tenant-scoped, action-allowlisted)	API key
HubSpot	engagement	Agent runtime connector (tenant-scoped, action-allowlisted)	OAuth 2.0
Salesforce	engagement	Agent runtime connector (tenant-scoped, action-allowlisted)	OAuth 2.0
Google Workspace	engagement	Agent runtime connector (tenant-scoped, action-allowlisted)	OAuth 2.0
Microsoft 365	engagement	Agent runtime connector (tenant-scoped, action-allowlisted)	OAuth 2.0
Slack	engagement	Agent runtime connector (tenant-scoped, action-allowlisted)	OAuth 2.0
Apollo.io	engagement	Agent runtime connector (tenant-scoped, action-allowlisted)	API key
Instantly	engagement	Agent runtime connector (tenant-scoped, action-allowlisted)	API key
OpenAI	engagement	Agent runtime connector (tenant-scoped, action-allowlisted)	API key
Anthropic	engagement	Agent runtime connector (tenant-scoped, action-allowlisted)	API key
Google Gemini	engagement	Agent runtime connector (tenant-scoped, action-allowlisted)	API key
CargoWise	engagement	TMS (freight engagements — built alongside, never replaced)	Client-owned credentials, least-privilege
Magaya	engagement	TMS (freight engagements)	Client-owned credentials, least-privilege
Snowflake	engagement	Warehouse provisioned in the client cloud account	Client-owned credentials
DOMO	engagement	BI tenant provisioned in the client account	Client-owned credentials
Custom HTTP API	engagement	Any system reachable over HTTP, action-allowlisted per tenant	API key or OAuth 2.0

11. Tool catalog (35 tools)

Inception

Business Idea Analyzer — Start with a viability assessment to validate your idea
Lean Canvas Generator — Map problem, solution, and unfair advantage on one page
Revenue Model Builder — Choose how your business makes money — subscriptions, transactions, ads, or services

Validation

Market Opportunity Scanner — Discover blue ocean opportunities in your market
Competitor Analysis — Understand your competitive landscape before pricing
SWOT Analysis — Identify strategic strengths and weaknesses
Customer Interview Script — Run problem-discovery interviews that surface real demand

Planning

Business Name Generator — Create a memorable brand name for your business
Business Plan Generator — Generate a structured business plan
Pricing Strategy Optimizer — Set optimal pricing — feeds from competitor analysis
Financial Projections Builder — Build a 3-year forecast with revenue, costs, and burn
Risk Assessment Matrix — Surface and prioritize the risks most likely to derail launch

Branding

Brand Identity System — Define colors, fonts, and brand personality
Brand Color Palette — Generate an accessible, on-brand color system
Logo Concept Generator — Create a visual brand identity
Photo Studio — Publication-quality AI photography — headshots, product shoots, brand imagery

Digital

Website Planner — Plan your website structure and copy
SEO Audit Tool — Audit your website for search engine optimization
AI Search Optimization — robots.txt, llms.txt, JSON-LD schema, and LLM-citation scorecard — make your site discoverable by ChatGPT, Claude, and Perplexity
Landing Page Copy — Write a high-converting landing page from your offer

Marketing

SEO Draft Verification — Verify queued SEO drafts before they move toward approval
Content Strategy Planner — Build a content strategy with topic clusters
Blog Post Generator — Create SEO-optimized blog post outlines
Product Description Writer — Write compelling product descriptions
Ad Copy Generator — Generate high-converting ad copy
Content Studio — Plan, design, and schedule social posts in one workspace
Keyword Cluster Builder — Discover high-opportunity keyword clusters
SEO Article Generator — Generate a fully optimized SEO article
Content Refresh Planner — Audit existing content for refresh opportunities

Leads

ICP Builder — Define your ideal customer profile for targeting

Sales

Sales Outreach Sequences — Create multi-channel outreach sequences
Email Campaign Builder — Build email drip campaigns
Ad Campaign Simulator — Test ad creative concepts with A/B variants

Operations

Operations Playbook — Document the operating procedures that keep the business running
Investor Pitch Deck — Build a fundable pitch deck from your plan and traction

12. Freight forwarder services (quoted per engagement)

The readiness label is load-bearing: an offer marked in development or design partner has no production reference yet and should not be described as a proven deployment.

Service	Readiness	Summary
Custom AI Operating Systems	Scoped per engagement	Connect freight data, systems, knowledge, workflows, and AI experiences around the way your operation works.
Client Portals & White Labeling	Scoped per engagement	Give customers a branded, secure way to access shipment intelligence, documents, reporting, requests, and support.
AI-Ready Data Architecture	Available now	Create one trusted freight data foundation for visibility, dashboards, automation, and governed AI.
AI-Powered Intranet	Scoped per engagement	Turn approved company knowledge, SOPs, internal tools, and workflows into one secure employee workspace.
AI Voice Agents	Design partner	Handle routine freight calls faster while keeping identity, escalation, and approval boundaries explicit.
AI Email Agents	In development	Classify, summarize, draft, route, and safely act on operational email with an autonomy level the team controls.
AI Chatbots	In development	Deploy freight-aware assistants for internal knowledge, customer service, shipment support, and quoting workflows.
AI Operations Assessment	Available now	Find the workflows, data, systems, and operating changes that create measurable AI value for your forwarder.
REST API & Workflow Automation	Scoped per engagement	Connect TMS, CRM, rating, accounting, carrier, email, customer, and custom systems with production-minded workflows.
AI Governance & Training	Scoped per engagement	Make AI usable, secure, measurable, and accountable through policy, permissions, approvals, evaluation, and role-based training.

13. Machine-readable endpoints

llmsTxt	https://www.valentinoai.com/llms.txt
productSpecHtml	https://www.valentinoai.com/product-spec
productSpecMarkdown	https://www.valentinoai.com/product-spec.md
productJson	https://www.valentinoai.com/product.json
sitemap	https://www.valentinoai.com/sitemap.xml
securityTxt	https://www.valentinoai.com/.well-known/security.txt
aiUsagePolicy	https://www.valentinoai.com/.well-known/ai.txt
rssFeed	https://www.valentinoai.com/blog/rss.xml